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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Kenmore Fridge Not Fixed After Two Technician Visits
- Missed Delivery Window and Wrong Installation Records
- Approved for Store Card but Could Not Use It Online
- Charged $190 for Belt Installation Quoted at $129
- Thanks to Technician for Lawn Mower Service Help
- Craftsman Router Burned Out, Refused Help Out of Warranty
- Repair Technician No-Show Without a Call, Week-Long Wait
- Technician Claimed No Parking and Missed Appointment
- Defective Appliances and Improper Fridge Installation, $270 Plumber Bill
- Store Employee Yelled Obscenities and Banned Us Over Discount
- Dryer Drum Not Turning, Technician Never Came
- Lost Warranty Info and Endless Transfers After TV Failure
- Sale Price Missed on Firestone Tire Order
- Washer Dial Failed Repeatedly, Charged After Warranty Expired by One Month
- Charged for Unwanted $125 Warranty on Snowblower Tire
- Mattress Comfort Guarantee Refused After Exchange, Case Manager Called Unhelpful
- Over an Hour Waiting for Warranty Tire Replacement While Staff Idle
- Rescheduled Emergency Refrigerator Repair Vanished, Food Spoiled, Customer Called a Liar
- Price Match Refused on Washer, Manager Claimed Open Box Without Evidence
- Washer Bearing Repair Failed Repeatedly, Sparks and Damaged Tub, Parts Backordered