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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Kenmore Heat Pump Needed Repairs About Eight Times in First Year
- Technician Cancelled Appointment Without Allowing Time to Call Back
- Order Never Shipped and $180 Refund Missing After Four Months
- Layaway Item Return Refused Without Original Receipt
- Refrigerator Door Repair Visit Delayed Despite $460 Extended Warranty
- Furnace Motherboard Backordered Four to Six Weeks in Cold Weather
- Declined Fridge Repair Estimate With High Labor and Visit Fee
- Samsung French Door Refrigerator Circuit Board Replacements Caused Sparks
- Refrigerator Order Cancelled, Refund Missing and Account Charged Three Times
- Cancelled Dishwasher Order Never Refunded After Seven Contacts
- Television Picture Poor After Five Days and $90 Restocking Fee
- Refrigerator Refund Promised Repeatedly but Never Received
- Protection Agreement Cancellation Refused and No Repair Invoice Provided
- Drill Taken by Home Delivery Subcontractor Crew
- Wrong Comforter Sent and No Way to Return It
- Kenmore 800 Washer Will Not Fill With Water After Warranty
- Charged for 10 Windows After Buying 9 and Poor Trim Installation
- Washer Transmission Failed and Repeated Delays Cost Personal Leave
- Late Fees Charged After Phone Payment Entered Incorrectly
- Washer and Dryer Repair Rescheduled Three Times