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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dryer Noise Dismissed Twice and $129 Diagnostic Fee Demanded
- Coffeemaker Rim Coming Unglued and Auto Brew Not Working
- Four Tires Bald After Two Years Despite Assurance
- Promised Credit of Fees Never Applied and Late Payer Reported
- Service Technician Late Twice and Representative Hung Up
- Garage Door Opener Cable Repair Cost $335 for Ten Minutes
- Warranty Sold Hard but Garage Door Repair Takes a Month
- Advertised $65 Service Fee Raised to $107 by Technician
- Furnace Sold as Carrier Clone Failed in Five Days
- Treadmill Repair Technician Fell Behind and Appointment Cancelled
- Fridge Still Broken After Repair and Week-Long Wait for Return Visit
- Pillow Instructions Contain Grammar Errors With Its and It's
- Reported Copy of Supplier's Patented Design Made in China
- Washer Leak Not Found and Dial Left Misaligned, Charged $81.19
- Representative Hung Up When Asked About Technician Arrival Time
- Helpful Phone Representative Praised for Patience and Kindness
- Double Wall Ovens Delivery and Installation Failed Using Third-Party Crew
- Kitchen Remodel Delayed Months With Defective Work and Ignored Calls
- Technician No-Show and Phone Support Disconnected Twice
- Washer Installation Hose Leak Flooded Basement