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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refrigerator Down Seven Days with Repair Scheduled Days Away
- Maintenance Agreement Items Removed Despite Grandfathered Plan
- Wall Oven Technician Called Off Sick and No Replacement Available
- Fridge Icemaker Not Working and Stove Elements Burned Out
- Washer and Dryer Repairs Need Two Separate Appointments
- Water Heater Repair Took 12 Days and Cost $1,214
- Kenmore Elite Upright Freezer Door Lock Defective and Exchange Refused
- Technician Misdiagnosed Thermostat and Charged $70 Service Call
- Serta Tranquil Sands Firm II King Mattress Sags like a Hammock
- AC Unit Failed Inspection and Nobody Returns Calls
- Paid $40 for Microwave Repair That Was Never Done
- Fridge Fan Replacement Failed Months Later and Warranty Pushed
- Samsung Washer Stopped Draining and Repair Was Two Weeks Away
- Third-Party Vendor Refused Return After Dispute Over 30 Days
- Washer Repair Appointment Two Weeks Away Despite Protection Plan
- New Michelin Tire Will Not Hold Air and Warranty Refused
- Posturepedic Mattress Became a Pit After Eight Months
- Washer F35 Error Unrepaired for Three Weeks Under Maintenance Agreement
- Repeated Microwave Replacements and Cabinet Hole Costs After Fire
- Washer Order Cancelled but PayPal Refund Never Arrived