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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repeated Calls Over $306 Bill for Movies Never Rented
- Told Email Would Stay Active 30 Days After Cancelling
- Promised $200 Gift Card and Contract Never Arrived
- Extreme 50 Plan Delivers Half of Advertised Speed
- Digital Phone Unreliable and Could Not Call 911
- Retention Department Resolved Price Promise After Six Calls
- Removing Phone Service Raises Cable and Internet Prices
- SmartZone Email Down and Phone System Misroutes Internet Calls
- Missed Appointment and Internet Down Until Saturday
- Modem Problems, Changed Email Passwords and Collection Calls After Cancelling
- Cashed Check, Then Harassed for Payment by Phone
- Charged $100 More Than Authorized From Bank Account
- Internet Upgrade Quoted at $10 Then Billed $27 Extra
- Cannot Check Status of $100 Modem Rebate
- Auto Pay Not Updated With New Card After Charging Two Months
- Basic Cable Channels Never Received in Six Years
- Account Termination Threatened Over 250GB Usage Cap
- Eight Months of Service Calls Without Working Cable or Internet
- Triple Play Bill Reached $600 After Promotion Ended
- Rude Installer, Broken Agreements and Rising Bills