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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Email and Phone Service Down Twelve Days After Move
- Mandatory Phone Upgrade Promo Rate Ended With Higher Bill
- Poor Voice Quality and Refused Internet-Only Plan
- Told Service Cannot Be Cancelled While Balance Is Owed
- One-Hour Wait to Pay Bill at Plainville Office
- Double Billed for Nine Months but Refunded Only One
- Service Disconnected Despite Auto-Pay, Then Charged Reactivation Fee
- Unexplained Pay-Per-View Charges on Basic Cable Account
- Rate Increases After Promotions and Conflicting Plan Information
- Security Deposit Refund Lost and Charges After Cancelling
- Continuing Price Increases During Hard Economic Times
- Knoxville Call Center Flex Time and Termination Policies
- Promised Callback Never Received
- Pay-Per-View Movies Billed for Three Years Never Ordered
- Technician Jason Praised for Digital Channel Upgrade
- Promised $150 Buyout Credited to Account Instead of DIRECTV
- Home Page Stories Not Updated in Two Weeks
- Constant Outages for Three Years in Smyrna, Delaware
- Internet and TV Outages Without Credit or Explanation
- Bandwidth Capped and Speeds Throttled to Dial-Up Levels