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CenturyLink (Lumen) Reviews & Complaints
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REVIEWS & COMPLAINTS415on USAComplaints · 1 in last 3 yrs
WEBSITEcenturylink.com
HEADQUARTERSMonroe, LA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
415 complaints on USAComplaints, including 1 published in the last three years.
- Trademark Dispute Cost Me Domain Owned Since 1996
- Non-Published Number Sold to Telemarketers
- Promised Non-Existent 30-Day DirecTV Free Trial
- Fraudulent Account Opened in My Name Through ID Theft
- Third-Party DSL Contract Signed Without Knowledge
- Phone and Internet Bills Far Above Quoted Prices
- Hundreds in Long Distance Charges on Unlimited Plan
- Unauthorized Charge of $14.95 Added by Billing Service
- International Calls Billed Months Late at Triple Rate
- $687.13 Collect Call Charges Accepted by Minor Niece
- Charged Extra Fee to Block Calls Meant for Someone Else
- Old Disputed Bill Revived After Five Years
- Wrong Disconnection Date Led to Collections and Credit Damage
- DSL Modem Keeps Dropping Internet Connection
- Business Billed $782.93 After Misleading Sales Promises
- Undisclosed $106.60 Charge for Installation in New Area
- Annoyance Call Bureau Refused Phone Trap Without Police
- Long Distance Plan Changed Without Notice Then Disconnected
- Bill Inflated by Disputed Pay-Per-View Movie Charges
- Promised Free DSL Modem Rental and Credits Never Appeared