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CenturyLink (Lumen) Reviews & Complaints
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REVIEWS & COMPLAINTS415on USAComplaints · 1 in last 3 yrs
WEBSITEcenturylink.com
HEADQUARTERSMonroe, LA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
415 complaints on USAComplaints, including 1 published in the last three years.
- Win-Back Promotion Refused Despite Advertised Offer
- Phone Hookup Delays and Rewiring Fee for Second Line
- Deposit Taken From Checking Account Without My Approval
- Special Ring Number Reassigned and Charges for Free Trial Days
- Internet Setup Run Around Between Qwest and MSN
- Unwanted Package, Confusing Bill and Shifting Deposit Demands
- Wireless Roaming Charges Despite Assurance and $200 Fee
- Lost Electronic Payment Led to Repeated Shutoffs and Fees
- Slammed to MSN, Disconnection Notice and Double-Billed Phones
- Long Distance Carrier Switched Without My Consent
- DSL Added to Extra Line and Cancellation Requests Ignored
- Phone Contract Problems and Disputed Early Termination Fee
- Retroactive Rate Increase and Directory Assistance Charges
- Sign-Up Bonus Clawed Back When Friend Tried to Switch
- Long Distance Rate to Europe Raised From 20 to 24 Cents