CenturyLink (Lumen)

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 432 historical complaints about CenturyLink (Lumen), published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• DSL internet service!Published Mar 26, 2008 · Historical consumer allegation
• Adding services and other services and charging me for sevices i did not ask foPublished Mar 24, 2008 · Historical consumer allegation
• Every order I have placed with qwest has been a disasterPublished Mar 6, 2008 · Historical consumer allegation
• Qwest wants youPublished Mar 6, 2008 · Historical consumer allegation
• Qwest billing charges always changing and accidentally charged me over $200 in fees and would not reimburse all of it! Surprise ArizonaPublished Mar 3, 2008 · Historical consumer allegation
• Tried to disconnect from QwestPublished Mar 1, 2008 · Historical consumer allegation
• E cannot get its online billing to work more than a month at a time, for months!Published Feb 19, 2008 · Historical consumer allegation
• Unethical Billing ProceduresPublished Feb 17, 2008 · Historical consumer allegation
• Terrible company!Published Feb 14, 2008 · Historical consumer allegation
• Bad service and unbelievable charges!Published Feb 14, 2008 · Historical consumer allegation
• Charges you for services while disconnectedPublished Feb 13, 2008 · Historical consumer allegation
• Company will not hold up to thier word on wireless trialPublished Jan 23, 2008 · Historical consumer allegation
• Agents all quote different internet price, mislead about DSL service, then lie by upping bill instead of decreasing fees as promised. NationwidePublished Jan 20, 2008 · Historical consumer allegation
• Worst company in AmericaPublished Jan 18, 2008 · Historical consumer allegation
• Cramming, deceptive practices by adding long distance charges when I purchased a free long distance bundle package: can you say FRAUDPublished Jan 2, 2008 · Historical consumer allegation
• Charged me 16.54 which i did not requestPublished Dec 16, 2007 · Historical consumer allegation
• Refuses to refund money!Published Dec 15, 2007 · Historical consumer allegation
• Inexcusible! They shut my phone off after 1 week of service and sent me to collections before my bill was even due. SeattlePublished Oct 15, 2007 · Historical consumer allegation
• Tried To Railroad Me Into Buying A $99 Modem That Was 100% Not Necessary And Was Abusive About It. Tried to railroad me into buying a DSL modem needlesslyPublished Sep 11, 2007 · Historical consumer allegation
• Cancels Retirees Health Benefits, Caps Life Insurance to $10,000, Cancels Monthly Subsidy for Part D Medicare Rx Drug Coverage Home OfficePublished Sep 9, 2007 · Historical consumer allegation