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CenturyLink (Lumen) Reviews & Complaints
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REVIEWS & COMPLAINTS415on USAComplaints · 1 in last 3 yrs
WEBSITEcenturylink.com
HEADQUARTERSMonroe, LA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
415 complaints on USAComplaints, including 1 published in the last three years.
- Uncredited Charges and Phone Line Failing When It Rains
- Security Screen Feature Lets Callers Enter Any Number
- Disputed $96.29 Collection Bill After Final Payment
- New Service Delays, Unrequested Credit Check and Rude Calls
- Unordered $275 Cordless Phone Billed After Declining Offer
- MSN Internet Added to Bill Without Authorization
- Phone Number Sold to Solicitors, Then Paid Blocking Services
- Wireless Billing Errors, Roaming Charges and Dozens of Reference Numbers
- Billing Errors, Collections Calls and Unwanted Sprint Service
- Cell Phone Upgrade Failed and Repeated DSL Order Cancellations
- Early Termination Fee Charged After Cell Phone Billing Failures
- Phone Service Cut Off Despite Overnighted Payment
- $39.85 Charged for One-Minute Call From Mexico City Airport Phone
- Billing for Equipment and Services Never Ordered or Received
- Charged for Russia Calls Despite International Block
- Double Billing for Lines and Wireless Service I Never Ordered
- Unordered Features, Extra MSN Charge and Early DSL Shutoff
- Charged for Phone Service Never Installed and Sent to Collections
- Overbilling, Unordered Cell Phone and MSN and MCI Charges
- Unwanted Charges, Repeat Disconnections and Multiple Deposits