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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Email Payment Notices Sent After Due Date, Triggering Late Fees
- Account Reported Closed Several Times Yet New Fees Keep Appearing
- Late and Over-Limit Fees on Balance Transfer Made Payoff Impossible
- Triple Payment Received and Overpayment Refund Took Four Months
- Reward Miles Redemption Value Cut Without Notice
- Prescreened Offer Declined for Reasons Unrelated to Credit History
- Insurance Payoff Check Lost by Lender, Extra Interest Charged
- Money Order Not Returned, Late Fees Added and Lender Gave False Answers
- Credit Limits Not Reported to Bureaus, Lowering Credit Scores
- Card Denied for False Default Claim, Then a New Reason Given
- Late Fees and Constant Calls After Losing My Job
- Phone Call Claiming to Be Capital One Asking for Personal Information
- Payment History Not Provided and Constant Calls to Disabled Borrower
- Frequent Hang-Up Calls Compared to Illegal Prank Calls
- Auto Loan Calls Every 15 to 60 Minutes Including Elderly Mother
- Credit Card Company Denied Hurricane Rita Deferment After Promising It
- Unexplained Interest Balance Added Years Later to Auto Loan
- Unverified Collection Account on Credit Report With No Contact Number
- Settlement Paid but Another Bill Arrived and No One Would Help
- Unauthorized Bank Draft After Account Closure Request