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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Charges Allowed on Closed Account, Seeking Executive Contact Information
- Repo Reported on Credit After Insurance Paid Stolen Vehicle Loan
- Repeated Calls From Capital One About a Person We Do Not Know
- Collection Agency Refused Small Payment and Demanded Full Balance
- Gap Insurance Claim Stalled by Lender Not Sending Paperwork
- Payment Made After 3 PM Cutoff Triggered $29 Late Fee
- Credit for Fraudulent Charge Promised but Never Posted
- Two Overlimit Fees Billed in July After Small Insurance Charge
- Unauthorized Trial Offer Charge Pushed Account Over Limit
- Account Closed Twice by Phone but Still Open Months Later
- RMA Collectors Called Hourly Seven Days a Week After Default
- Payments Lost After Loan Sold Back, Collection Calls Despite Proof
- Request to Lower APR and Annual Fee Denied Despite Good History
- Inconsistent Answers From Representatives While Selling Financed Car
- Billed Again for Fraudulent Charges Made With Card Number Only
- Attorney Given No Proof of Debt, Bureaus Still Report the Account
- Rude and Hostile Collections Treatment While Paying Off Auto Loan
- Annual Fee Charged on Card Never Activated
- Payment Protection Forms Ignored and Balance Grew to $1375 in Collections
- Finance Charge After Payoff Led to Late Fees and Collections