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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Harassing Calls and Letters After Falling Behind on Payments
- Opt-Out Cancellation Not Recorded and $59 Annual Fee Charged
- Merchant Charged $6000 to Closed and Paid Off Account
- Car Repossessed, Lender Could Not Locate It and Never Returned Calls
- Vehicle Repossessed and Sold Without Telling Me Where It Was
- Lost Payments Led to Daily Calls to Workplace and Family Members
- Deferment After Hurricane Rita Denied and Dozens of Collection Calls
- Limit Increase Refused, Fees on Small Overlimit, Cancellation Discouraged
- Payment Due on Sunday Posted Late, APR Raised to Penalty Rate
- Old $100 Card Grew to $1,088, Court Papers Served on Widow
- Lien Placed on My House Paid Through Escrow at Refinance
- Over-Limit Fees on Three Cards After Annual Fees, Then Collections
- Balance Transfer Charged 19.8% Instead of Promised 2.99% Rate
- Rewards Redemption Value Cut in Half Without Notification
- Sued Over Business Card Debt, Attorney Allowed to Testify by Phone
- Payment Posted as $200 Instead of $2000, Extra Interest Charged
- Account Suspended and Sent to Collections After One Late Payment
- Settled Debt Reappears on Credit Report With Higher Balance
- Secured Card Closed, Told Initial Deposit Was Only $99
- Katrina Relief Message Offered, Credit Increase Later Charged as Overlimit