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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Interest Rate Rose From 9% to 19% After Missing Bill
- Recurring $120 Membership Charge After Cancelling Card
- Reported 31-60 Days Late to Equifax Despite Never Being Late
- Deferral Agreement, Then Acceleration Letter Though Payment Cleared Bank
- Cashed Check Never Applied to Account, Refund Delayed Over 30 Days
- Unauthorized Electronic Bank Draft Using Check Made Out to Another Company
- Settlement Offer Letters Pressure Borrower on SSI Disability
- First Statement Never Received, Late Fees on 12-Month No Payment Deal
- Aggressive Collection, Shared Data and Misleading Advertising
- Relative Gets Six Daily Collection Calls Over Sister's Late Payment
- Car Repossessed on a Sunday Despite Payments, Returned Damaged
- Interest on Interest Grew Two $500 Cards to Over $2,000
- Payments Posted Late and Fees Escalated With No Live Person to Call
- Charged-Off Visa Card I Never Had Sold to Collectors
- Cannot Get Payment History or Mailed Statements on $650 Balance
- Unauthorized $15 Monthly Payment Protection Charge Added to Account
- Total Loss Car Left $1,800 Balance Reported as Repossession
- Car Repossessed Without Notice and Children's Car Seats Not Returned
- Told Ex-Husband's Name Could Be Removed, Later Led to Bankruptcy
- Unknown 2000 Account on Credit Report, Verification Requests Ignored