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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Late Fees Kept Blocking Account Closure and Lowered My FICO Score
- $29 Late Fee Charged on $14.95 Balance Paid One Day Late
- Car Repossessed After Lender Gave No Account Number or Payment Address
- Auto-Debit Agreement Broken, Double Withdrawal and Lost Payment Info
- Refusal to Remove $1,700 of Fraudulent Charges After Card Theft
- Payments Mailed Early Posted After Due Date, Late Fees Repeated
- Mailed Payment Never Cleared and Claimed Not Received
- Refused 6% APR Cap Under Soldiers and Sailors Civil Relief Act
- Wrong-Date Payment Error Led to $2,000 Judgment Over $275
- Unexpected Payment Protection Fee and Overlimit Fee on $300 Limit Card
- Served With Lawsuit Over $20,000 in Charges We Know Nothing About
- Daily Calls Despite On-Time Auto Loan Payments, Impossible to Resolve
- Account With Credit Balance Not Closed Despite Four Requests
- Fraudulent $824.84 Debit Added After Dispute and Never Reversed
- Collection Calls for Another Woman Despite Having No Account
- Account Sent to Law Firms, Balance Doubled, No Payment Plan Offered
- Identity Theft Claim and Lawsuit Filed Without Service at Home
- Account Reported Negative and Written Off $221 Despite No Missed Payments
- Mailed Checks and Cards Lure Young People Deeper Into Debt
- Katrina Victim's Rehab Grant Money Seized From Bank Account