Usacomplaints.com » Cars & Transport » Complaint / Review: Capital One Auto Finance - Car Repossessed Without Notice and Children s Car Seats Not Returned. #189501

Complaint / Review
Capital One Auto Finance
Car Repossessed Without Notice and Children's Car Seats Not Returned

Last year my husband and I both lost our jobs, that is when we got behind on our car payments, Capital One would not discuss deferring car payments just kept adding late fees. We both have new jobs now but were unable to catch up on car payment I received a notice that on 10-19 that the past due balance was due but no notice of repossession, on 10-09 my car was repossessed.

I called Capital One on the morning of 10-10 at 9:00 am to see if I could get my childrens 2 car seats back I was told to call Milenium recovery 1-800-914-8761 who then told me to call Tri state auto recovery of oklahoma 1-918-787-4323 I called them at 9:24 AM They said they would let me get my car seats but I had to meet them in 30 minutes at a truck stop I said I didn't want to meet them there.

They said that if I didn't meet them in 30 minutes that I would have to drive from Tulsa to Grove ok about 2 hours away then they decided they would meet me at the Cracker barrel at 31 and memorial.

When I got there my car seats were not in the car or the blankets I use to cover up my babies when Its cold the guy that repoed my car said that they weren't in there when he picked it up but they offered to give me some used car seats the next time they were In town I declined and left


Offender: Capital One Auto Finance

Country: USA   State: California   City: Long Beach
Address: PO Box 93016
Phone: 8009460332

Category: Cars & Transport

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