Usacomplaints.com » Cars & Transport » Complaint / Review: Capitol One Auto Finance - Ripoff, repossed car before notice and stold my childrens carseats. #189501

Complaint / Review
Capitol One Auto Finance
Ripoff, repossed car before notice and stold my childrens carseats

Last year my husband and I both lost our jobs, that is when we got behind on our car payments, Capitol one would not discuss deffering car payments just kept adding lait fees. We both have new jobs now but were unable to catch up on car payment I received a notice that on 10-19 that the past due balance was due but no notice of repossesion, on 10-09 my car was repossesed.

I called capitol one on the morning of 10-10 at 9:00 am to see if I could get my childrens 2 car seates bact I was told to call Milenium recovery 1-800-914-8761 who then told me to call Tri state auto recovery of oklahoma 1-918-787-4323 I called them at 9:24 AM They said they would let me get my car seats but I had to meet them in 30 minutes at a truck stop I said I didnt want to meet them there.

They said that if I didntd meet them in 30 minutes that I would have to drive from Tulsa to Grove ok about 2 hours away then they decided they would meet me at the Cracker barrel at 31 and memorial.

When I got there my car seates were not in the car or the blankets I use to cover up my babies when Its cold the guy that repoed my car said that they werent in there when he picked it up but they offered to give me some used car seates the next time they were In town I declined and left


Offender: Capitol One Auto Finance

Country: USA   State: California   City: Long Beach
Address: PO Box 93016 Long Beach Ca 90809
Phone: 8009460332

Category: Cars & Transport

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