After calling to request cancellation of my Capital One card since they modified my Rewards benefits with no prior notification (changed gas rewards from 10% rebate to 2%) I later received a $120 charge on a recurring membership charge 2 months later. After calling to complain they refuse to acknowledge that I previously cancelled my account and now refuse to cancel my account after it already should have been cancelled!
Complaint / Review
Capital One
Recurring $120 Membership Charge After Cancelling Card
Author: John2083
Offender: Capital One
Country: USA State: California City: City Of Industry
Address: P.O. Box 60024
Phone: 8009557070
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