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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Charged Interest After System Glitch Prevented Billing Statement
- $111.86 Overpayment Refund Returned and Forwarded to the State
- Charged Over $300 After Card Was Paid Off and Destroyed
- Contradictory Demands for $1,500 Versus One Payment on Late Auto Loan
- Bills Stopped Without Notice, Fees Charged, Sent to Collections
- Miles Redemption Terms Changed Retroactively Without Prior Notice
- Told to Pay $3,000 in Extra Fees Before Title Is Released
- Automatic Withdrawals Billed After Card Cancelled, Fees Later Reversed
- Unsolicited Second Card and Disputed Balance Led to Collections
- Credit Limit Never Reviewed and No Help With Merchant Dispute
- Every Late Fee Paired With Over-Limit Fee on Small Credit Line
- Annual Fee Dispute Ignored, Late and Over-Limit Fees Added
- Bogus Charge Pushed Account Over Limit and Fees Added
- Hotel Fire Damage Charge of $761 Put on Card, Dispute Rejected
- Leasing Company Charged My New Account Number After I Cancelled Old
- Fees Grew $400 Card Balance to $1,300 and Bank Account Was Drained
- Cannot Register Online After Cutting Up Cards, No Security Code
- Cannot Log In Online Without Current Card's Security Code
- Declined at Omaha Car Rental After Only a $100 Emergency Increase
- Overpayment Credit Refund of $4,430.54 Delayed Over 90 Days