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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Credit Protection Paid but Disability Form Never Sent
- Mailed Money Order Credited for Only Half the Amount
- Account Kept Open After Closing and Charged Surprise Bills
- Followed Rep's Advice and Ended Up Owing Late and Over-Limit Fees
- Preapproved Auto Loan Check Bounced at Dealer
- Refinance Loan Funded for Less Than Contract Amount
- Unexplained $187.58 Charge and Promised Refund Check Never Sent
- Rude Staff, Delayed Title, and Class Action Sought
- Account Closed Over Alleged Late Payment, Rude Representative
- Repeated Calls to Family Members and Unanswered Letters
- No Statements Received for Four Months While Charges Added
- Husband Reported Deceased to Credit Bureaus
- Over-the-Limit Fee Caused by Finance Charges
- Denied Applicant Told an Account Was Sold to Collector
- $39 Annual Fee Still Charged After Platinum Card Upgrade
- Paid Account Still Reported and Sent to Collections
- Payment Protection Cancelled and Representative Refused to Help
- Bank Account Hold Placed After Judgment Payment Arrangement Made
- Deferment Payment Never Processed, Account Reported 60 Days Overdue
- Over-Limit Fee Charged After Finance Charges Pushed Balance Over