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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Accounts Opened and Reported to Credit Without Permission
- Expired Secured Card Led to Collections and Lost Savings Deposit
- Fixed 5.9% APR Check Rate Changed to 19%
- Improper Charges Disputed for a Year, Calls Starting Early
- Van Repossessed Without Notice After Two Letters Asking for Help
- Bank Account Frozen After Over $900 Was Taken
- Online Payment Not Posted Same Day as Promised
- Accounts Opened Without Authorization and Reported to Credit Bureaus
- Insisted Identity Theft Victim Pay Fraudulent Charges
- Account Closed for Fraud, $328.07 Credit Never Refunded
- Account Not Closed After Payoff and Closure Request
- Refused to Reverse Valid Hotel Credit Dispute
- Hopelessly Incompetent and Extortionate Service
- Late fee charged when sites were down for days
- Merchant Dispute Repeatedly Charged Back Until Federal Reserve Complaint
- Hotel Charge Dispute Mishandled With Late Fee and Repeated Demands
- Positive Account Not Reported to Credit Bureaus Except Experian
- $24 Finance Charge Billed on a Zero Balance After Full Payment
- Fraud Credit Promised but Never Posted, Payments Posted Late
- Credit Limit Cut From $3,500 to $2,250 Leaving Me Over Limit