Usacomplaints.com » Business & Finance » Complaint / Review: Capital One - Credit Card Over-the-Limit Fee Ripoff. #232300

Complaint / Review
Capital One
Credit Card Over-the-Limit Fee Ripoff

I've just been hit with a $29 fee for going over the limit on my Capital One credit card, yet I haven't made any purchases to cause me to exceed the limit, nor have I been late in making my monthly payment. The over-the-limit was caused by Capital One's finance charges. Their high interest rates caused me to go over the limit, and then they charged me $29 because of this. When I attempted to call to dispute the fee, I couldn't get past the automated line. When you hit "0" it tells you that this is invalid and directs you back to the general menu. Clicking on the "customer service" tab on the Capital One website takes you to a page that says "CONTACT US, WE'RE HERE TO HELP" with the picture of an acutal person which leads one to believe that you will be speaking with an actual person.

Stacy
Hebron, Kentucky
U.S.A.


Offender: Capital One

Country: USA   State: Utah   City: Salt Lake City
Address: PO Box 30285
Phone: 8009557070

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google