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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Seven Overdraft Fees Charged in One Day
- Extra $36.05 Fee Billed After Balance Paid in Full
- Collections Calls Threatened 50 Times a Day After One Missed Payment
- Charge Over Limit Went Through After Card Was Cancelled
- Charge for Bankrupt VOIP Service Returned to Bill After Credit
- Annual Fee and Late Fees Added, Rate Changed Without Notice
- Payments Manipulated and Finance Charge Billed on Zero Balance
- Finance Charge Alone Triggered Overlimit Fee
- Collector Called Workplace After Being Told No Personal Calls
- Interest Rate Increase Planned on Account Never Paid Late
- Finance Charge Applied Despite Zero-Interest Cash Advance Check Offer
- Incorrect Billing Statements and Late Payment Posting
- Unauthorized Payment Protection and Credit Inform Charges Not Removed
- Rewards Miles Availability Misquoted Before Airline Purchase
- Finance Charge Pushed Account Over Limit, Triggering $29 Fee
- Promised $50 Bonus Appeared as a $50 Charge
- Account Kept Open While Fees Grew Until Sued by Collector
- Overlimit Fee Charged When Finance Charges Pushed Balance Over
- Interest Rate Raised 8 Points After Payment Protection Ended
- Settled Account Sent to Second and Third Collection Agencies