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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Credit Balance Refund Withheld for Months After Cancelling Card
- Stolen Card Fraud Dispute Rejected and Second Dispute Ignored
- Payments Not Applied and Credit Reported 90 Days Late Incorrectly
- Early Payment Flagged Suspicious and Automatic Payment Not Debited
- Approved Car Loan Check Later Rejected, Payments Taken Without Account
- Disputed $4,000 Statue Purchase and Debt Collector Calls
- Auto Refinance Approved but Prior Loan Never Paid Off
- Counterfeit Check Deposit Led to Frozen Accounts at Two Banks
- Balance Transfer Check Sent to Wrong Address, Rude Customer Service
- Payoff Refused and Told to Pay Nearly $50,000 on Truck Loan
- Skipped Payment Offer From Prior Bank Treated as Delinquency
- Payment Withdrawn From Wrong Bank Account, NSF Fees Not Credited
- Charged-Off Loan Despite Multiple Payments and Unanswered Letters
- Last-Minute Charges, Over-Limit Fees and Late Posted Payments
- Charged Membership Fee on Card That Was Not Activated
- Credit Limit $200 and I Owe $1,271
- Fees Not Removed as Promised Causing Additional Charges
- Website Down at Payment Time, Then Late and Over-Limit Fees
- Claimed Two Payments Behind When Only One Is Late
- Reduced Payment Plan Promised, Then Fees and Credit Limit Cut