Usacomplaints.com » Education & Science » Complaint / Review: CapitalOne - Charged membership fee on card that was not activated. #260458

Complaint / Review
CapitalOne
Charged membership fee on card that was not activated

I applied for a CapitalOne Credit Card. When I received the card in the mail, I was informed of my credit limit ($300.00). I called CapitalOne & told them not to activate this card because of the low limit. About 1 month later I get a bill for $45.00 (membership fee). I again called CapitalOne & told them This card was never activated. CaoptalOne Operator (Alex op#DXX082) informed me the card does not have to be activated to incur this membership fee, And if I now choose to close this (inactive) account it will have negative effects on my credit history. I realize the dollar ammounts are small, but what got me was the (there is nothing you can do about this) attitude. I would appreciate any assistance/information you could provide.
Thank you
steve xxxxxx


Offender: CapitalOne

Country: USA   State: Texas   City: Dallas
Phone: 8009033637
Site:

Category: Education & Science

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