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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Truck Repossessed Despite Disability Insurance Benefits Approved
- Cancelled Card Showed New Charges and Went to Collections
- Interest Rate Raised and Extra Fees Charged When Closing Account
- Transaction Dates Changed Causing Seven Overdraft Fees
- Deposit Mix-Up Caused Eight NSF Fees and Collections
- Settled Account Sold to Another Collector and Payments Not Credited
- Due Dates Moved Earlier Resulting in Late and Over-Limit Fees
- Disputed Account Sold to Collection Agency for Over $10,000
- Merchant Double-Billed Me, Then Dispute Closed After 45 Days
- Car Repossessed by Prior Lender After Refinance Check Went Missing
- Excessive Fees Including $10 Phone Payment Charge
- Fixed Rate Raised Without Notice or Reason and Balance Not Adjusted
- Payment Protection Claim Denied After Heart Surgery Recovery
- Over-Limit and Late Fees on a $300 Limit Card
- Credit Report Not Corrected After Accounts Were Paid in Full
- Payment Protection Paid Only One Month, Then Court Action Over Debt
- Late Fee Plus Over-Limit Fee After Payment Posted One Day Late
- $39 Overlimit Fees Charged on Small Finance and Protection Fees
- 0% APR Offer Followed by Months of Uncorrected Fees
- Balance Transfer Rate Changed From Promised 3.99% to 0% Offer