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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Changed my lifetime fixed rate
- Credit Denied for Too Many Inquiries Despite 790 Score
- Replacement Debit Card Required Credit Selection and Declined
- Approved for blank check auto loan, then asked for more income information
- Credit Limit Increase Reversed as Error After Promotional Checks
- Late Fee Charged for Payment Received After 2 PM
- Interest Charges Pushed Accounts Over Limit, Triggering $39 Fees
- Seventeen Collection Calls in Three Hours, Employer Also Called
- Tax Refund Deposits Rejected on Debit Card Account
- Charged $7,000 on Stolen College Card From the 1990s
- Account Repriced From 9.9% to 28.15% Over Disputed Late Payments
- Collection Notices for a Card Husband Never Had
- Payment Protection Never Applied After Job Loss, Sued for Debt
- Merchant Reactivated Cancelled Card With a New Charge
- Letter Claims $1,458.72 Debt on Card Never Opened
- Arbitration Refused Over Auto Loan Rate and Certified Payments
- Dispute for Services Never Rendered Closed Without Review of Proof
- Finance Charge Billed After Paying Full Balance Following Late Payment
- Promised 7.99% Fixed Balance Transfer Rate Billed at 13.91%
- No Statements Received After Fraud, Then Late Fees Charged