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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Failed to honor the Credit Card Protection Plan
- Payment protection plan denied because of part time employment
- Two over-limit fees charged within two days
- Took more money out of checking than I paid
- Collection notice issued after I filed a complaint about calls
- Check for 450 dollars mailed to the wrong address
- Balance transfer promo lost over disputed first payment
- Refused to lower my auto loan interest rate
- Credit report marked monthly over final unforgiven 300 dollars
- Fraudulently Selling "Payment Protection Plan"
- Unauthorized access to my checking account and returned payment
- Floor plan financing agreement terminated despite signed one year renewal
- Harassing phone calls - only 10 days late
- Suspicious text message asking me to verify my account
- Second charge by merchant three months later not removed
- Auto loan pre-approval reversed after dealer processed purchase
- Closed card account still sends statements and blank checks
- Protection coverage denied after disability due to past due history
- Account paid in full but reported as charged off with balance owed
- Fraudulent account opened in my name and fraud department blamed me