When i called cap 1 I was in contact with a women named jasmine. She told me that the 16.25% interest rate i am paying can not be lowered and that i would have to refinance in order to get a different rate, she did not say if that would be higher or lower. This sounds like NOT a good deal. I told her if i was going to do that I would just pay off the Balance. She said that payoff not only includes the principle but also the interest. All i wanted to do was to get a little lower interest rate so my payment would apply to the principle and i could get it paid down. She said that refinance or payoff was the only way. Does not sound to promising to me! Just wondered if I am the only one in this boat? Any help, let me know.
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