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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Trying to close a bank account for an elderly parent
- Refused to remove me from the junk mail list
- Repeated document requests and account restrictions after card approval
- Over the limit fees charged after annual fees were added
- Late fee from time zone cutoff caused over-limit fee
- Payment protection fee charged for over three years without signup
- Finance charge billed despite paying bill in full
- Card replacement problems and rude supervisor on service call
- Credit protection cancelled after layoff, citing a late payment
- Check held 30 days then cashed on a closed account
- Constant daily calls despite on-time payments
- Approved card never received yet reported three months behind
- Taxpayer bailout money given to a bank that does not need it
- Call center staff denied breaks and penalized for lunch timing
- Credit protection paid late, causing late fees and over-limit charges
- Over-limit fee and negative credit report during mortgage process
- Collection calls continue after account was paid off
- Balance transfer charged 13.9% instead of advertised 0%
- Held liable for fraudulent supermarket charges on my card
- Annoying blinking Yahoo advertisement