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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Chargeback for undelivered dental work credited and reversed repeatedly
- Interest charged after paying in full and closing the account
- Refused to share suspect information after identity theft
- Negative credit report entry for a card I do not recall having
- Extra 73 dollar charge while the company was closed
- Surrendered truck: repossession notice requirements not followed
- Took Unauthorized Payment from Checking
- Refusal To Work Out Payment Arrangements
- Bank account garnished and lien threatened over closed credit cards
- Charged 424 euros though my receipt shows 124 and wrong signature
- Online payments not credited, account charged off over disputed 700 dollars
- Statements allegedly lost in mail, then late fees and higher rate
- Late fees doubled and online payments taking 24 hours to arrive
- Fake fraud department letters received in the mail
- Wrong check number recorded on phone payment, fraud department unreachable
- Repeated calls to my cell phone meant for someone else
- Pressured to pay by phone with 15 dollar fee
- How to change the over the limit fee policy by phone
- Calls ten times a day while disabled, deferment refused
- Collection notices for a card never opened and fee on new account