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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Store Took $200 for Extended Warranty and Won't Provide Service
- Mail-in Rebate Never Sent, Offered Store Gift Card Instead of Money
- Delivery Problems and Refund Delay on Washer and Dryer Purchase
- Credit Card Charged Unwanted Insurance and Deferred Interest Fees
- Open Box Computer Sold as Different Model With No DVD Drive
- Reward Zone Certificates Never Received After Major Purchase
- Manufacturer Rebates Unpaid After Verbatim and Kbyte Went Bankrupt
- False statements about product replacement plan
- Pressured Into Buying Extras and Warranties for Entertainment System
- Best Buy Wireless Staff Vanished, Customer Urged to Change Cell Service
- Doesn't care about customers, only about profit
- Ripoff did not issue full refund on defective laptop
- Laptop Sent for Service on 9/22 Still Not Returned
- Charged $271.37 Restocking Fee for Unpacked Computer Return
- Salesperson Promised Warranty Covering Cracked Phone, Then Denied Claim
- Lost $100 in Rebates Because Proof of Purchase Had Four Scan Codes
- Extended Warranty Did Not Get Smoking TV Repaired
- Mail-in Rebate Never Paid After Almost Two Years
- Ripoff won't honor warranty
- Optimization Service Did Little After Promising Ads Removal and Updates