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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Rebate Paid Only $50 of $200 for Missing Third Retail Slip
- Camcorder Repair Denied as Tampering After Second Failure
- Poor Car Audio Installation With Missing Parts and Break-In Admission
- Online PDA Order Cancelled Over Phone Mismatch, Asked to Pay $100 More
- Extended Holiday Return Policy Same as Regular 30 Days, Refused PDA Return
- Compaq Notebook Error Messages Blamed on User, Return Dispute Over 15 Days
- Refused Game Exchange as Opened, Then Returned Game Back on Shelf
- Rebate on 17-Inch Monitor Never Received, Rebate Center Denied Receipt of Forms
- Automatically Signed Up for MSN Service and Charged Without Consent
- Service Plan Replacement Promise Not Honored for Blown Speakers
- Salesperson Misled Customer About Light Bulb Coverage in Extended Service Plan
- Rebate Check Claimed Cashed but No Proof Provided
- Reward Zone Certificates Worth $55 Not Honored at Register
- PC Warranty Repairs Failed Repeatedly and Lemon Replacement Denied
- Auto Insurance Policy Cancelled Day Before Accident, Claim Denied
- Golf Clubs Order Delayed Weeks With No Tracking Number
- Compaq Computer Defective After Six Repairs, Manager Refused Replacement
- Refused Exchange of Discontinued Phone Sold at 99 Cents Without Notice
- Refused Warranty Repair on Car Audio Receiver, Accused Customer of Fraud
- Refused to Redeem $50 Gift Card Not Found in Their System