Best Buy Reviews & Complaints

Reviews & Complaints on USAComplaints

1,950 complaints on USAComplaints, including 4 published in the last three years.

• Ripoff! Wouldn't fix my computer that was under warrantyPublished Oct 23, 2003 · Historical consumer allegation
• Norcent CD burner rebate unpaid and plan to protest at storePublished Oct 21, 2003 · Historical consumer allegation
• Laptop repair stalled, no service records, manager promised callbackPublished Oct 21, 2003 · Historical consumer allegation
• Computer repair over a month late with no explanation of partsPublished Oct 16, 2003 · Historical consumer allegation
• Computer mail-in rebate of $100 never received after two submissionsPublished Oct 15, 2003 · Historical consumer allegation
• Hard drive installation destroyed working computer and compensation ignoredPublished Oct 13, 2003 · Historical consumer allegation
• Advertised sale items repeatedly out of stock, suspected bait and switchPublished Oct 10, 2003 · Historical consumer allegation
• Pushed extended warranty, rewards card and unwanted MSN sign-upPublished Oct 10, 2003 · Historical consumer allegation
• Computer back and forth to store for ten weeks, replacement refusedPublished Oct 7, 2003 · Historical consumer allegation
• Compaq laptop bad pixels and failure, slow service plan repairs across storesPublished Sep 25, 2003 · Historical consumer allegation
• Laptop repair missed return date, returned with dead batteryPublished Sep 24, 2003 · Historical consumer allegation
• Compaq notebook repaired three times without fix; no-lemon replacement not requestedPublished Sep 21, 2003 · Historical consumer allegation
• Mail-in rebates denied as late under claimed 60-day deadlinePublished Sep 18, 2003 · Historical consumer allegation
• Computer bundle printer shipped late and rebate emails ignoredPublished Sep 6, 2003 · Historical consumer allegation
• Car stereo face failed and warranty service tested it incorrectlyPublished Aug 28, 2003 · Historical consumer allegation
• Three-year service contract refused battery and display repair coveragePublished Aug 17, 2003 · Historical consumer allegation
• Contest costs $9.95, points cannot be used, only $5 gift cardPublished Aug 8, 2003 · Historical consumer allegation
• Modem rebate denied after store admitted its mistakePublished Jul 30, 2003 · Historical consumer allegation
• Free satellite dish installation promised, then store denied saying soPublished Jul 29, 2003 · Historical consumer allegation
• Memory stick sold in unsealed case held wrong memory, manager disbelieved mePublished Jul 26, 2003 · Historical consumer allegation