Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy - Pressured Into Buying Extras and Warranties for Entertainment System. #62421

Complaint / Review
Best Buy
Pressured Into Buying Extras and Warranties for Entertainment System

We recently built our first new home and in doing so I bought a gift for my husband. I bought him a two and a half thousand dollar entertainment system by the time I walked out the door. It is something that he has always wanted and in building the house on his own I knew he deserved it. In doing so I was heavily pressure to purchase all of the extras. Including the extended warranties totalling five hundred dollars and a monster power surge protector, I told the salesman repeatedly that I did not want them and he would not let up. Finally after an hour or so I gave in. Figuring later I could return. I gave the gift to my husband and the television tech said that some of the extras where really not needed. I thoroughly checked my receipt and read that as a gift the time table to return was longer.

Well I have been battling on returning the extras with a very rude manager name Bill J. And rude customer service representatives. I have a receipt and am in the time frame and they still tell me with extreme rude mannerism there is nothing that they can do. So here I am stuck with three hundred dollars of misc. that we do not even need not including their rip off warranties.


Offender: Best Buy

Country: USA   State: Minnesota   City: Baxter
Address: 721 Edge Wood DR. N
Phone: 2188280700

Category: Electronics and household app.

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