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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
PHONE1-888-237-8289Customer service
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Returned Items Never Credited and Reported to Credit Bureau
- Monitor Rebate Denied Over Missing Original UPC Label
- Rebate Request Mailed Before Deadline Returned as Expired
- Sony CD Changer Jammed Repeatedly Despite Extended Warranty
- Computer Department Staff Rolled Eyes at Beginner Questions
- Refund Sought for In-Home Warranty That Only Offers Phone Help
- Camera Return Limited to 14 Days With Restocking Fee
- Printer Cleaned Instead of Repaired and Dismissive Manager
- Excessive ID Demanded From Check-Paying Customers
- Warranty Voided After Installing Upgrade Card