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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
PHONE1-888-237-8289Customer service
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Cracked Nook Tablet Sold and Customer Accused of Damage
- Tablet Order Canceled After Payment, Money Still Held
- Cashier Claimed Federal Law Limits iTunes Gift Card Purchases
- Run Around Over Repair Under Extended Warranty at Tallahassee Store
- Laptop Screen Repair Needed Costly Nonrefundable Shipping Fee
- Fake $1000 Gift Card Winner Text Message
- Appliance Warranty Can Be Voided Without Store Delivery and Installation
- Trial Offer Completed but $1,000 Gift Card Never Received
- Geek Squad Warranty Runaround and Long Hold Times
- Gift Card Text Message Scam Offering $500
- Pop-Up Malware Returned After Paid Cleanup, Fixed Remotely Elsewhere
- Charged Again for $9.99 Protection Plan After Each Claim
- Phone Shipped Not Activated, 100 Minutes on Hold
- Geek Squad Staff Laughing at Customers in St. Louis
- Double Charged for a 32 Inch Television Order
- Rude Store Manager Unwilling to Assist Customers
- Midnight Text Claiming $1000 Best Buy Gift Card
- Motorola SBG6850B Not Compatible with Cable, Late Delivery
- Abrasive Store Manager and Credit Card Issues Over Black Friday Offer
- Store Pickup Order Mix-Up Led to Hours of Calls