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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
PHONE1-888-237-8289Customer service
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Canon Ink Cartridge Order Only Half Filled After Two Weeks
- Sales Staff Gave Conflicting Coverage Claims, Only $130 Refunded
- Gift Card Promise Left Me Hurt After Borrowing Money
- Fifty Dollar Coupon Rejected at Store, No Compensation Offered
- Rude Staff and Slow Geek Squad Service at Charlotte Store
- Price Adjustment Refused by Rude Satellite Office Sales Rep
- Repeated Texts Demanding Four Digit Password and Birthday
- Manager Refused Receipt and Followed Customer Taking Photos
- Text Claims Winner of $1000 Voucher, Second Notice
- Reward Zone Points Never Posted After $6000 Purchase
- Unsolicited Gift Card E-mail Scam, No Account Held
- Glenview Illinois Store Praised for Good Service and Management
- TV Repairs Take Over Ten Days, Happened Three Times
- Insurance Would Not Replace Stolen Phone Despite Sales Promise
- Long Waits for Help and at Checkout
- DVDs on Sale Shelf Tag Rang Up at Regular Price
- Headphone Order Could Not Ship, Slow Refund Process
- Warranty Claim Denied After Accusing Special Needs Son of Dropping Game System
- Poor Service at Greenville Store, Geek Squad Return Failed
- Laptop Screen Found Broken, Store Implied Customer Caused It