Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy - Phone Shipped Not Activated, 100 Minutes on Hold. #1002816

Complaint / Review
Best Buy
Phone Shipped Not Activated, 100 Minutes on Hold

Ordered a phone from best buy and was shipped to my house no problem. I then received an e mail saying it wasn't activated before being shipped and to call the 800 number to have it taken care of. After talking to 3 people and being on hold 100 minutes they tell me to take it to the store and have it scanned. Why couldn't they just say that it the e mail Frustrating



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