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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Extended Warranty Denied for Impact Damage to 37 Inch TV
- Return to Different Debit Card Turned Into Two Hour Dispute
- PS3 Game Shipped Instead of Ordered Xbox 360 Version
- Netbook Without Operating System After Hard Drive Warranty Repair
- Told Wall Wire Concealment Was Included, Only TV Was Mounted
- Service Order Expired Before Warranty Replacement Could Be Chosen
- Rude Technician, Misplaced TV Mount, and Repeated Upsell Calls
- iTunes Digital Delivery Order Cancelled After Charge With Slow Refund
- My Zone Headphones Never Worked and Exchange Refused After 30 Days
- My Zone Wireless Headset Exchange Refused Under 30 Day Policy
- Blanket 30 Day Return Policy Applied to Headphones That Never Worked
- Refrigerator Repairs Failed and Customer Called Abusive to Technicians
- Laptop Screen Repair Denied After Two Weeks Despite Warranty Confirmation
- Nikon Camera Lens Would Not Open and Return Refused as Dropped
- Television Exchange Refused and Manager Says Some Customers Leave Unhappy
- Hot Spot Return Refused on Day 29 Then Billed 195
- Black Tie Phone Service Failing to Fix SD Card Error Repeatedly
- Deferred Interest of $784 Charged Despite Promotional Payoff Payments
- Spam Text Promising Secret Gift Card Leads to Endless Survey
- Price Match Refused After iPad 2 Price Dropped Within 30 Days