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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Appliance Delivery Dates Unknown Including Washer Dryer Combo Unit
- Hard Drive DVR Warranty Replacement Offered Was Plain VCR Combo
- Extended Warranty on French Door Refrigerator Shorter Than Sold
- Motherboard Replaced Three Times in Seven Months but Computer Not Replaced
- Charge for Product Never Ordered Not Reversed After Many Calls
- Store Card Limit Cut From 2000 to 605 After Paying Off Balance
- Android Phone Insurance Gives Only Refurbished Replacements
- Online DJ Light Order Shipped to Minnesota Instead of Customer
- Purchased Download Unavailable Due to Login Problems and Refund Delay
- Black Tie Warranty Will Not Cover Keyboard Letters Rubbing Off
- Black Tie Phone Drop Off Refused by Unidentified Manager
- Laptop Replacement Offered at Lower Value With No Credit for Plans
- Installer Refused Same Day BMW iPod Interface Install Despite Empty Bays
- Stove Held for Delivery Sold to Someone Else While Still Billed
- Geek Squad Visit Led to Pricier Router Purchase and Pending Refund
- Laptop Protection Plan Not Honored for Cracked Screen
- Renewal Plan Details Never Provided and Old Laptop Screen Not Covered
- 2011 Santa Commercials Mocking Santa Lost Family Business
- Santa Commercial Treatment Is Sad for Children Watching
- Geek Squad Put Wrong Hard Drive In and Refused Reinstall