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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Charged $1 per day on Pay As You Go phones despite assurances
- Advertised deal misrepresented, activation trouble, billed without notice
- Payment applied to a different account, staff cannot fix it
- AT&T customers cannot replace phone or change number after merger
- Voicemail never worked; early termination fee demanded
- Charged for calls not made, billing disputes ignored
- $1669 bill from prorated charges after combining family plan
- Sent $88 for service that was unavailable, deposit not returned
- Rollover minutes wiped out every other month, contrary to ads
- Store rep promised activation fee waiver that was refused later
- Delayed roaming charges inflate balance, $150 termination fee quoted
- Charged $1,549.43 roaming fees after store said none would apply
- Unauthorized $39.91 bank withdrawal with no account on record
- No help for former AT&T Legacy members with no reception
- Trying to Railroad Former AT&T Customers into Contract Extensions
- Cannot replace phone without starting a new contract
- Billed for fax line cancelled and paid in full
- Migrated to new service, lost coverage, now billed termination fees
- No due date on bill, late fee charged 24 days after cycle
- Billed monthly for services never had, disconnection notices instead of bills