Our calling habits changed dramatically in the summer of 2004. We kept track of our minutes, and checked our detailed billing very carefully. Cingular Wireless was charging us for calls that we did not make. We disputed our bills, but never received a response as promised. The overcharging was so blatant, but they refused to budge, and one of the billing associate's told me flat out, "We have more money to spend on attorneys than you do."
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