Independent profile — not affiliated with AT&T
AT&T Reviews & Complaints
← Back to the full AT&T profile
REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Unrecognized calls led to 1000 dollar bill and collections
- Billed 18 months for DSL after cancelling, then sent to collections
- Charged $225 non-return fee for phone sent to unreachable department
- Business with 100 reps has worse service after the merger
- Activation problems, double line charge and billing through SBC
- Billed for internet usage after being told it was unlimited
- Roaming charges added after phones stopped giving roaming notice
- Short notice on bill deadline and refused longer extension
- Forced to sign Cingular contract and pay fees after merger
- Dropped calls and echo, charged activation fees on cancelling
- Repeated calls about phone bill that is not past due
- $350 termination fee after two months, contract confusion
- Constant dropped calls and $1200 bill after buying phones
- Signal vanished in area and support will not report tower problem
- Fee for dropping service, contract claimed that was never signed
- Activation fee charged twice despite promised free activation
- Charged for Beyond Economic Repair on a replacement phone
- Billing errors, late fees and unreturned calls from support
- Charged $600 disconnection fee after merger cancellation
- Very high bills, suspension fees and rounded-up call minutes