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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Unanswered Inquiry About $2,560 Bill and International Calling Plan
- Defective Phone Returned, No Replacement, Sent to Collections for $395
- Charged for Declined Features, Minutes Not Restored, Late Fees
- Charged for Declined Services and Double Billed for Text Messages
- Bills far above expected after assurances of no extra charges
- Account sold to collections after payment system could not find it
- Bill rose to $369.14 after $80 payment and hardship letter
- Moved to area without service, refused release from contract
- Told Cingular plan with rollover but on old AT&T account
- Billed $647.89 after terminating within 15 days and returning phones
- Deposit not refunded three months after returning phone
- Cannot upgrade phone without migrating from AT&T plan
- Phone failing, dropped calls and no tower fix after multiple calls
- Over-billed $950 first month and $700 second month
- Phone sold as new is out of warranty and broken
- Charged for incoming voicemails, extra contracts on family plan lines
- $1,600 bill after no service at new location
- Ripoff
- Former AT&T customers must sign new contract and pay activation fee
- Operator-assisted airport payphone call billed $13 for one second