Independent profile — not affiliated with American Home Shield
American Home Shield Reviews & Complaints
← Back to the full American Home Shield profile
REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Charged $35 Administrative Fee to Cancel Home Warranty Contract
- Home Warranty Problems Started Day One and Every Call Costs $60
- Contractor Billed $510 Including Inflated $250 Permit Fee on Water Heater
- Unauthorized Charges to Wells Fargo Mortgage
- Plumber Sent Only to Clear Stoppage While Sewer Line Breaks Ignored
- Two Weeks Without Heat and Hot Water Waiting on Contractors
- Cancelled service on appliance that has been out of order since 2009
- Emergency No-Heat Call Went Unanswered and Repair Claim Denied
- Contract Excludes Repairs and Plumber Took $60 Never Returned
- Failed to Cover Pool Filter Control Panel Repair and Sent Unreliable Contractors
- Sump Pump Installed Incorrectly and Pipe Never Fixed
- Charged $60 and Heater Claim Denied as Water Damage
- No Contractor Contacted Me After Emergency Plumbing Request
- Vendor Flooded Home During A/C Repair and No Help Resolving It
- Offered $219 Toward a $700 Water Heater Replacement
- Thirty A/C Service Calls and Repairs Denied After Contract Cancelled
- Spotty Coverage and a $95 Fee on Every Service Call
- Unreliable Providers Left Me Waiting Weeks for Dryer Repair
- Denied Leaky Toilet Claim as Pre-Existing Despite Broken Promises
- Four A/C technicians with four diagnoses and compressor delayed ten days