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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refrigerator Not Fixed After Five Weeks and All Food Lost
- Pool and HVAC Claims Denied for Lack of Maintenance Despite Receipts
- Delayed A/C Repair for Twin Infants Despite Urgent Request
- Refund for Wrongly Charged Return Visit Fee Delayed Two Months
- Safety Valve Left Unreplaced After Emergency Pipe Repair
- Refused AC Service and Second Opinion Even When Offered Double Fee
- Claim Denied Over Alleged Acid Wash After Years of Coverage
- A/C Repair Never Scheduled Despite Repeated Promised Callbacks
- Small Contractors Botch Work and Company Denies Responsibility
- Jacuzzi Damage and Septic Pump Failure Both Mishandled
- Long Holds and Repeated Follow-Ups Over Warranty Claim Paperwork
- A/C Not Fixed Over a Month After Repeated Contractor No-Shows
- A/C Unit Replacement Denied as Mistreatment After Repeated Repairs
- Incompetent Contractors and No Customer Service
- Denied A/C Blower Motor Claim for Normal Wear After 30 Years
- Refused Paid in Full Statement and Cancellation Letter After Cancelling
- Vendors Are Shady Independents and Repairs Take Weeks
- Furnace Installation Billed $1,100 for Bogus Code Upgrades
- Plumbers Cut Wrong Holes in Wall and Leak Still Not Fixed
- Denied A/C and Water Heater Claims and Refused to Refund Over $700