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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Range repair parts never arrived and replacement offered only at own cost
- Leaking air conditioner emergency not served for five days
- A/C compressor repair delayed for weeks in Palm Springs August heat
- Warranty charge added to mortgage payment without consent
- Four claims denied or ignored, forcing $3,000 of repairs out of pocket
- Use Cheapest Contractors Who Can't Get the Job Done
- Contractors overcharge and buy-out offered instead of honest repair
- Toilet leak claim denied after removing unit to prevent floor damage
- Three contractors disagreed on A/C repair coverage from May to August
- Contractor estimate scheme alleged after A/C blower motor claim denied
- Ceiling fan claim denied after technician approved replacement
- Two summers of failed A/C repairs and $7,750 replacement estimate
- Refrigerator diagnosis changed and second opinion fee demanded
- Air conditioner claim denied for lack of maintenance on 24-year-old unit
- Contractor added freon without leak check and A/C stopped cooling
- Bathtub leak claim denied after plumber misreported a jet leak
- Claims denied by unqualified contractors across properties over ten years
- Every service call ends Not Covered after the $60 fee is collected
- Washer repair took two weeks with only parts credit offered
- Repairman proposed false claims and asked for a tip, complaint ignored