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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Paid $600 for New Home Warranty and Nothing Was Ever Covered
- Furnace Replacement Claim Denied for Not Calling First During Carbon Monoxide Leak
- Washer Repair Stalled for Weeks and Part Name Withheld
- Slow Resolution Process and Warranty Offered on Any Home Sight Unseen
- Emergency Water Heater Flood, Reimbursement Refused and Bogus Corporate Callback Number
- Gift Home Warranty for Friend Met With Same Excuses and Denials
- Water Heater Warranty Claim Delayed Five Days and Contractor Quoted $600
- Air Conditioner Misdiagnosed, Carbon Monoxide Found Later and Claim Denied for Maintenance
- Vendor Broke Stove Gas Piping and Warranty Refuses to Repair Damage
- Paid $55 Fee for Misdiagnosed Faucet While Real Plumber Fixed Leak Quickly
- Renewal Price Differed From Paid Contract and Supervisor Refused Her Name
- Neighbors Told Appliances Were Too Dusty to Repair After Paying $55 Fees
- Shower Leak Took Over a Week and Three Plumbers Before $55 Visit
- Water Heater Claim Denied Over Sediment but Policy Cancellation Refused Until May
- Replacement Washer Failed and Repairs Dragged for Months Between Two Vendors
- Misrepresented Warranty on Five Occasions With Late Contact and Unfinished Work
- Cracked Toilet Tank Claim Denied as Not Normal Wear and Tear
- Electrician Skipped Ceiling Fan Repair, Second Opinion Refused After Seven Days
- Plumber Visit Denied for Eggshells in Pipes, Still Charged $55 Service Fee
- Repeated Incompetent Repairs and Refused Furnace Claim Despite Maintenance Invoices