Independent profile — not affiliated with American Home Shield
American Home Shield Reviews & Complaints
← Back to the full American Home Shield profile
REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Paid Over $2,400 for Air Conditioner Warranty and Coil Never Replaced
- Three Weeks Without Air Conditioning, Lost Equipment and Unpaid $60 Credit
- Air Conditioner Denied After Surprise Exclusion Requiring Proof of Repair
- Three Service Calls for Air Conditioner, Unit Patched and Not Replaced
- Air Conditioner Repair Refused Unless I Paid Extra $2,000 for Replacement
- Heat Pump Repair Denied on False Report of Water Damage
- Heat Pump Coil Leak Missed Through Repeated Refrigerant Visits Over 2.5 Years
- Air Conditioner Claim Denied as Unit Too Small After Eight Years
- Air Conditioner Reimbursement Denied After Second Opinion Found Unit Well Maintained
- Customers Left Weeks Without Air Conditioning While Warranty Orders Parts
- Refused Service, Misfiled Claims and Contractors Who Do Not Show for Emergencies
- Four Service Calls With Nothing Paid and $55 Fee Each Time
- Water Heater and Ejector Pump Claims Left Me Paying Most Costs
- Warranty Denied Air Conditioner, Ductwork, Leaks and Foundation Damage in New Home
- Water Heater Reimbursement Denied After Father's Death Despite Authorized Installer
- Repairs Denied Over Vent Code and Painted Pipe, Second Plumber Disagreed
- Seven Years of Payments Then Air Conditioner Denied as Too Small
- Five Service Requests in Two Years and Only One Approved
- Technician Wanted $700 Upfront for Circuit Board When Only Fuse Had Blown
- Plumbing Claim Denied as Abuse, Cancellation Refund Only $80 of $477