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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Air Conditioner Claim Denied Though Earlier Delay for Payment Was Accepted
- Plumber Punched Holes in Walls and Wall Repair Had to Be Redone
- Water Heater Refund Cut to $500 and Promised Check Never Arrived
- Air Conditioner Repair Refused Citing Wear and Tear After Paying $60 Fee
- Sink Clog Claim Denied Over Shells in Disposer, $55 Call Fee Kept
- Compressor Failure Led to Replacement Dispute and Paying $2,600 for Complete Unit
- Service Company Never Called Back and Reimbursement for Outside Repair Refused
- Pool Filter Claim Denied as Not Normal Wear and Tear, $800 Repair
- Refrigerator Repair Denied Because It Was in Laundry Room Beside Kitchen
- Heating and Cooling Complaints for Three Years Ended in Ductwork Coverage Denial
- Range Repair Dragged From September to March Then Replaced With Lesser Model
- Claims Over $100 Need Second Opinion Then Denied as Improperly Installed
- Water Heater Burst Emergency Delayed by Repeated Callbacks and Contractor Without Parts
- Shower Leak Repair Refused After Two Vendors Blamed First Vendor's Work
- Service Denied for Lack of Maintenance, Second Plumber Fixed Faucet Quickly
- Air Handler Leak Denied Though Warranty Covers Systems No Matter What Age
- Furnace Gas Valve Claim Denied for Maintenance After Rude Authorization Specialist
- Twelve Days Without Proper Heat and Reimbursement for Space Heaters Never Paid
- Washing Machine Leaks Not Fixed After Repeated Visits, Floor Ruined
- Billed $60 for Garage Door Technician Visit After Entry Was Refused